Mission & values
OUR MISSION
To be our customers’ first choice for air conditioning, heating and refrigeration solutions everywhere around the world.
Making the World a Better Place To Live, Work and Play
Since our founder invented basic modern air conditioning in 1902, Carrier has been the world leader in air conditioning, heating, and refrigeration systems. A wholly owned subsidiary of United Technologies Corporation, Carrier was built on a legacy of innovation and commitment. Through our market-leading products and solutions, we are constantly striving to help people live more comfortable, healthy, and productive lives.
Ensuring Comfort and Peace of Mind Around the World
Carrier is present across the globe and in virtually every facet of daily life. We create comfortable environments, regardless of the natural climate. We safeguard the global food supply by preserving the quality and freshness of food and drink. We ensure health and well-being by enabling the proper transport and delivery of vital medical supplies under exacting conditions. We provide solutions that maintain exceptional indoor air quality — controlling humidity, allergens, and harmful pollutants. At every touch point with consumers and in every commercial undertaking, we are committed to delivering innovative products and services that meet our customers’ diverse needs.
As a global citizen, we also recognize the vital importance of maintaining a responsible balance between the comfort we create today and the world we live in tomorrow. Carrier is an industry leader in energy efficiency, dedicated to creating environmentally sound products and solutions that fulfill our customers’ demands while preserving our precious natural resources.
Leading the Global Market
Headquartered in Farmington, Connecticut, with approximately 45,000 employees in 172 countries, Carrier combines its global HVAC and refrigeration expertise with its responsive local operations to lead nearly every geographic market, on every continent. Our continued success is a testament to our staunch commitment to providing the highest level of quality and service to our customers around the world.
Sharing Our Legacy of Success and Innovation
Our website serves as your link to the world of Carrier. We invite you to view our showcase of successful installations, take a glimpse at the revolutionary vision behind the development of modern air conditioning, and learn about Carrier’s dedication to balancing the promise of innovation with the critical need to preserve our environment for generations to come.
You can also explore exciting career opportunities at Carrier and read our latest news.
OUR VALUES
Performance
- We strive for continuous growth to reinforce our leadership position.
- We achieve world-class financial performance.
- We constantly improve the productivity of our assets and resources.
Innovation
- We are a company of ideas, committed to research and development.
- Our founder inspires us to reach the next innovative, powerful, and marketable idea.
Employee Development
- We listen to our employees and treat each other with respect.
- We care for our employees’ health and safety.
- We are committed to employee and management development.
- We value diversity in individuals and cultures.
Customer Care
- We listen to our customers and respond to their needs.
- We make it easy to do business with us.
- We are committed to excellence in customer satisfaction.
Business Practices
- We maintain the highest ethical standards.
- We actively support the communities in which we do business.
Environmental Stewardship
- We lead in environmental technologies.
- We are environmentally responsible.
Quality
- Quality is the common denominator of all we do.
